Terms and Conditions / Privacy Policy

Terms and Conditions / Privacy Policy

IMPORTANT: To use this website, select either Chrome, Firefox, Safari, or Edge as your Internet browser. 
Like a number of organisations, we no longer recommend or support the use of Internet Explorer using interactive web applications like this tool.  This browser will reduce functionality of this site.  

Thanks for using our website. The following are the terms and conditions of use of our website. Please read them carefully. Using our site indicates your agreement to these terms. If you do not agree to these terms, please exit the site and contact your school or educational institution to have your account removed, or contact us directly at support@wtbox.com.

These Terms and Conditions of Use (the “Terms and Conditions”) govern your use of the Writer’s Toolbox web site (wtbox.com and writerstoolbox.com) including without limitation use of all services, content, data, images, information and other materials posted on or available through this site (collectively, the “site”). “Writer’s Toolbox”, “we”, “us” ‘our” are used synonymously in this document to refer to Writer’s Toolbox and its licensors.

1. About Us

Writer’s Toolbox is the online educational learning site owned and operated by Advanced Learning Limited (the “licensor”) a New Zealand limited company registered in New Zealand (company number 1131735), with offices at 395A Manukau Road, Epsom, Auckland 1023, New Zealand. Mailing address: PO Box 24687, Royal Oak, Auckland 1345.

 In New Zealand, the company markets itself under the brand Write that Essay and this brand is used in all its school-based writing programmes.  In Australia, both Writer’s Toolbox and the company’s school writing improvement programmes are delivered by the wholly-owned subsidiary company Write that Essay Pty Ltd, an Australian company with the ABN 59 616 763 207.  The company offices are at 14/481 Logan Road Greenslopes, Brisbane QLD 4120, telephone 07 38476278.

The Site is protected by New Zealand and international copyright and trademark laws. You are licensed to use this site only if you accept all the terms and conditions set out below.

2. General Use

By purchasing a licence and/or using this site, your school or educational institution has agreed to be bound by the terms and conditions set forth below. Writer’s Toolbox hereby grants you a nonexclusive license to use the site solely for your personal, educational, non-commercial use. As a condition of your use of this site, you warrant that you will not use the site for any purpose that is unlawful or prohibited by these Terms and Conditions.

Your continued use of this site as a user will indicate your agreement to be bound by the terms and conditions set forth below. If you do not agree to these terms and conditions, promptly contact your school or educational institution and exit this site. Writer’s Toolbox will remove your access privileges and discontinue your account.

This site may not be used or accessed for: (a) Any use or activity which is illegal or prohibited by any applicable law (b) In any way that violates the rights of the licensor or otherwise exposes the licensor or its affiliates to liability (c) In any way that is prohibited by the terms and conditions herein. In whole or in part, you may not use information or material from the Writer’s Toolbox website for any commercial purpose.

You may not vary, delete or obscure any notices of proprietary rights, or any product identification or restrictions associated with the Writer’s Toolbox product or its website, and must ensure that any intellectual property notices remain untouched or unaltered on the site

3. Intellectual Property

All information, materials, functions and other content contained on our site are our copyrighted property or the copyrighted property of our licensors or licensees. All such rights are reserved. All trademarks, service marks, and trade names are proprietary to us and/or our licensors. The contents of the Site may not be distributed, modified, reproduced, or used, in whole or in part, without the prior written consent of Writer’s Toolbox, except as permitted by these Terms and Conditions, provided you keep intact all copyright, trademark, and other proprietary notices.

4. User Content

Teachers, students, and others use our site to produce their own content with the assistance of our website. The copyright in any original material you generate on the site is retained by you (the user). By using our site, you grant to us the right to publish, re-use, archive, modify and delete the contents that you upload as necessary to provide the services of the site. This right includes the ability to use anonymous versions of your work as exemplars within the site services. In all other ways the contributor remains the owner of all intellectual property rights to their contributions to the site.

When we publish user content, such as examples of essays or other written work as examples of student work and/or exemplars we will take steps to preserve the anonymity of the user.

5. Back-ups of user Content

You (the user) should make regular back-ups of your content stored and used on our site. If you delete material on our site, or otherwise lose material, we may not be able to recover this information. Individual recovery requests will likely incur hourly charges.

6. Conclusion of Service

Upon finishing Writer’s Toolbox, all users should remove content that they wish to keep. Writer’s Toolbox does not offer an on-going retrieval service.

7. Transfer of licence

Access to the Writer’s Toolbox website and its associated educational programmes is licensed to a school or educational institution, or individual user. You may not rent, lease, sub-licence, sell or assign, pledge, transfer or otherwise dispose of such rights of access, or the information thereby downloaded without the prior written consent of the Licensor.

8. Our Liability

While we will make every effort to ensure that the educational material accessed on the Writer’s Toolbox website is appropriate, relevant and accurate, we do not accept any liability for loss or damage arising from your access to the Writer’s Toolbox website, including loss of content users generate or any omissions from the website content.

Content of the Writer’s Toolbox website is provided "as is" without warranties of any kind, express or implied, including warranties as to effectiveness or accuracy of the educational material accessed therein. While we will make every effort to ensure that the Writer’s Toolbox website is maintained in working order, there may be times when it is temporarily closed for maintenance or is closed for reasons beyond our control; and if that happens we will make every effort to have the website up and running again as soon as practicably possible, but accept no liability or responsibility for the period the website is down.

9. Viruses, Hacking, etc.

As a user you undertake to maintain updated anti-virus software and scan all internet downloads to be installed on the computer equipment on which our website is to be accessed. You may not reverse engineer, deconstruct, disassemble or decompile any software or technology underlying the Site or provided through the Site. If you breach any of these Terms and Conditions, your authorization to use this Site shall automatically terminate. Intentional misuse or abuse the Writer’s Toolbox website by any means, including without limitation using obscene language, hacking or cyber bullying, Writer’s Toolbox reserves the right to revoke access to the Site immediately.

10. Term

The licence period is for an academic year, unless otherwise arranged or terminated for some other reason. You may terminate it at any time by written notice. Apart from our obligations under relevant New Zealand legislation, we do not provide a refund for licence terminations. We have the right to terminate access to this site without notice if you fail to comply with any term or condition of this agreement. These general conditions will nevertheless survive any such termination.

11. Governing Law

The terms of this licence agreement are governed by New Zealand law. You hereby agree to submit to the non-exclusive jurisdiction of the Courts of New Zealand. Any dispute or claim shall be subject to the non-exclusive jurisdiction of the courts of New Zealand although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

12. Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you.

Writer’s Toolbox Privacy Policy

Data Privacy and Use for UK and European Customers

Writer’s Toolbox policies and practices comply with the GDPR requirements regarding personal data.  Personal data can only be transferred out of the EU if:

i

The data is transferred to a country that has been determined by the European Commission to have an adequate level of protection (commonly referred to as having “adequacy status“).

New Zealand is one of a small number of non-EU countries that enjoys adequacy status so the limited personal data required to operate and use Writer’s Toolbox can be transferred to New Zealand.

This website is operated:

a

In New Zealand, by Advanced Learning Limited a New Zealand registered company; and

b

In Australia, by Write that Essay PTY Limited an Australian registered proprietary company.

Writer’s Toolbox, we, us, or our, are used in this privacy policy to refer to those entities.

Writer’s Toolbox provides this online web based platform to assist students in developing writing skills through an academic writing program.  Writer’s Toolbox is concerned for the safety, security and privacy of our users.  We actively protect our users' privacy, particularly since many of our users are children and young adults.
In this policy we explain how we collect, use and disclose your personal information.  By using this site you confirm that you accept the terms of this policy. 

1

Collection of your Information

1.1

We will only ask you for personal information required for the effective functioning of the Writer’s Toolbox platform and your use of it.

1.2

In collecting, holding, using, disclosing and otherwise managing your personal information, Writer’s Toolbox will, amongst other requirements, comply with relevant privacy legislation and privacy principles.

1.3

Use of the Writer’s Toolbox platform or our other products or services by students may require us to collect personal information from the student.

1.4

If a student is aged under 13 years, we will only collect personal information from that student where the student's school has undertaken to us to obtain a consent from a parent or guardian of the student for that student to use Writer’s Toolbox or our other products and services and disclose personal information to us.

1.5

The students' school should only provide class passwords (which enable students to access Writer’s Toolbox) to students aged under 13 years where such a consent has been obtained in relation to that student.

1.6

If you are a student aged under 13 years, please do not provide personal information to us or otherwise use Writer’s Toolbox or our other products or services unless such a consent has been provided by your parent or guardian. If you are unsure, speak with your parent or guardian.

2

Information we collect

2.1

We collect personal information about you from various sources, including:

  1. Information your school supplies to us;
  2. Information you supply to us; and
  3. Information gathered through your use of the site, such as the content you access.  

2.2

We require the following information to create student and/or teacher accounts:

  1. Name;
  2. A unique identifier such as a school ID number (so that student profiles can be carried over from year to year);
  3. A unique email address; and
  4. Classes and year that a student is enrolled in
  5. Gender and ethnicity information that your school uses in its reporting.

3

Use of your Information

3.1

We use personal information we collect about you to:

  1. Create user accounts;
  2. Provide services to you;
  3. Reset a user's password, if required;
  4. Gather and respond to feedback and reports of technical problems;
  5. Enforce or apply our terms and conditions;
  6. Protect our rights or the rights of others; and
  7. Comply with laws.

3.2

We also collect statistics about how you use our site for the purposes of making improvements to the site and our services, and for educational research and marketing.  For example, we may record which learning modules are more popular, or the aggregate scores of students undertaking the learning modules.  This information will only be used as aggregate (grouped) data and will not contain personally-identifying information.

4

Storage of your Information

4.1

The security of your personal information is important to us.  We store your personal information electronically on our secure servers in Sydney hosted by Amazon.  These are full service backups which give us the ability to quickly restore the service in case of an emergency.

4.2

We follow generally accepted industry standards to protect the personal information submitted to us.  However, no data storage or transfer mechanism is 100% secure so we cannot absolutely guarantee the security of your information.  It is your responsibility to ensure that your access details (username and password) are kept private and to inform us if you believe that the security of your account has been breached.

4.3

We may retain your personal information for up to three years after you cease using our services, unless you request that your personal information be deleted, and the erasure is in accordance with relevant laws (including the GDPR).

5

Disclosure of your Information

5.1

Our goal is to provide a learning environment that is every bit as safe and secure as being at school.  A student's full name, learning module scores, and written material are only visible to their teachers.  Teachers can only access the information and results of students attending their school.

5.2

We will not disclose your personal information to third parties except in the following circumstances:

  1. Where disclosure is necessary to undertake any of the purposes referred to in clause 3;
  2. If we are required to provide your personal information in relation to any legal proceedings;
  3. Where disclosure is required by law.

5.3

We will not sell or rent your personal information to third parties.

6

Notification of privacy breach

6.1

In the event of a privacy breach, we have established procedures for notifying the New Zealand Privacy Commissioner, relevant EU Supervisory Authority and the individual affected (where necessary), including setting out the reasonable steps we have taken to mitigate the effects of a privacy breach, should we be required to do so under law.

7

Use of Cookies

7.1

Our site uses cookies to distinguish you from other users of our site.  Cookies allow us to identify visitors across different pages on our site.  This helps us to provide you with a personalised experience when you browse our site and also allows us to make improvements.  We do not use third-party cookies to track your Internet browsing beyond our site.

7.2

If you do not wish to accept cookies you can set your web browser to refuse cookies before using our site.  If you choose not to accept cookies you will still be able to access our site but some of the features on our site may not be available to you or may not function properly without the aid of cookies.

8

Accessing your Information

8.1

You have the right to access and correct personal information held by us.  You can manage your personal information on the site by using your MY ACCOUNT tab.

8.2

If you have any queries about your personal information held by us, or if you would like to make a privacy complaint, you can contact us at:

Writer’s Toolbox
Postal address: PO Box 24687, Royal Oak, Auckland 1345, New Zealand
Physical address: 395A Manukau Road, Epsom, Auckland 1023, New Zealand
Phone: (+64) 9 624 6886
Email: support@wtbox.com

9

Variations to this Policy

9.1

We may vary this privacy policy from time to time.  We will provide notice of the change by uploading the updated privacy policy on our site and we will also email you a copy of the updated privacy policy (if you have provided us with your email address).  After providing that notice you will be deemed to have accepted the updated privacy policy if you continue to use our site or the services provided by us.

10

Further Information

10.1

For more information about your privacy rights see:

New Zealand: www.privacy.org.nz

Australia: www.oaic.gov.au

GDPR: https://gdpr.eu/